Internal Audit App - MFC Safe Pty. Ltd.

Pre-configured Internal Audit App that is totally flexible to build on.

Internal Audits hold a special place in management systems. They ensure that processes and workflows become self-aware and self-correcting. There is much continual improvement identified and value gained through the Internal Audit discipline.

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Visualising how Internal Audits flow. This is a multi-step process that requires input from:

Administrator: to set up Checklist Manager, Scheduling and Work Areas (Auditable Entities)
Auditors: the team or person conducting the Audit, and reviewing Corrective Action Requests
Auditees: those being Audited, and resolving corrective Action Requests
Moderator: those responsible for oversight of the Audit Cycles

The Internal Audit App is pre-configured for this flow, plus is 100% flexible for you to add steps, Smart-Forms or any other component. One glove does not fit all, that is especially true for Internal Auditing.

Reporting is also pre-configured to generate the following Reports:

Full Audit Report
Non-Compliance Report
Late CAR Report
CAR Trends Report

Businesses can also use the Reporting Engine to build many other custom reports.

The Checklist Manager is a tool to manage all things relating to the standards that are being audited.

Checklist Questions, including instructions, samples and objective evidence, to standardise the requirements.

Score percentage allocated to each Checklist Question, to generate an Audit Score.

Tags can be added to each Checklist Question, for example CCP. Tags generate Reports.

Audit responses follow ISO, namely: Compliant, Warning, Caution and Non-Compliant.

Each Checklist Question can be linked to the Governance App for integration with Company Policies.

Checklist Questions are added
Instruction on what Auditors need to do
Scores defined for each Checklist Question
Tags added to each Checklist Question
Audit Responses follow ISO 14:000
Checklist Questions integrate with Governance App

The Scheduler Tool is used to plan and schedule Internal Audits, in the same way as any Operation.

Start Time, End Time ad-hoc or recurring. Multiple instances of Schedules. Highly flexible.

Assign Auditors, Auditees and Moderators to Audits. All users receive email notifications and can ready view up-coming Audits.

Non-Conformance Reports and Full Audit Reports are automatically generated and emails to the respective assigned Users.

Easily assign Users and Schedule Audits
Notifications sent, including reminders
Users able to see upcoming Scheduled Audits
Trigger ad-hoc Audits
Non-Conformance Reports sent to Auditees
Full Audit Reports sent to all assigned Users
Highly flexible Scheduling features

Measuring Operation Completions

Schedule Reporting is based on whether or not an Operation was completed within the Scheduled Time Frames. This Compliance Report is a powerful tool to measure time-based performances, as follows: – 100% for successful completion, within the Schedule. – 0% for non-completion of the Operation, within the Schedule. Scores are automatically generated and can be pivoted to measure performance, at any frequency according each Network Structure level of Operations, Work Areas, Departments and Sites. The reporting becomes highly valuable for larger organisations. From the example below, we can see the Work Area: Food Prep achieved 75.1% Compliance Performance for that week. Data also shows Compliance Performance on a per Work Area basis, and day-by-day basis. Please see Reporting for further details on Compliance Reports, including custom reports.

Exceptions

Recurring Schedules may also have exceptions, such as a period of being Closed or changed Operational activity. Closures are similar to Schedules because they have Start Times and End Times. During the Closure, all Actions, Reporting and any other event is disabled. Closures provide the flexibility to accurately Schedule all exceptions to repeated Operations.

Conducting Audits

Audits are automatically triggered for the the Auditors.

Multiple Users can be assigned as part of an Audit Team. Responses are synced in real-time between multiple Users.

Partially complete Audits and return later to complete.

Auditors input the response, along with comments.

Auditors can see outcomes from previous audits, for each Checklist Question.

Non-Conformances auto-generate Corrective Action Requests for the Auditees, or other Departments.

Ability to capture images, with timestamp, and powerful Image Editor: draw, annotate, crop and much more.

Audits automatically triggered for Auditors
Flexible for Audit Teams
Real-time sync between users
Audit Scores automatically calculated
Save Audit and complete later
Corrective Action Requests auto-raised
Inter-departmental Corrective Actions
Powerful Image Capture and Editor
Capture Video clips to support Auditors

Being Audited

Notification alerts for upcoming Audits.

Ability to review the Auditors Checklist before and as Audit is being conducted.

Review previous Audit Reports for the Work Area assigned to the Auditee.

Notification of Corrective Action Requests.

Both Full Report and Non-Conformance Reports emailed to Auditees, also available to review & download online.

Notification and pings for upcoming Audits
Review Checklist Questions used by Auditors
Review Previous Audit Reports
Corrective Action Request Notifications
Respond to Corrective Action Requests
Take & Edit Images of Corrective Actions
Email notification for all reports.

Rectifications

Auditees able to review all Corrective Action Requests in an easy to understand interface.

Ability to input Corrective Action Request activities & submit close-out request.

Take and edit Images to easily demonstrate diverse scenarios.

Take video clips to demonstrate rectification activities in response to Auditors requests.

Auditees able document the Root Cause of the Non-Compliance.
Notification and pings for upcoming Audits
Review Checklist Questions used by Auditors
Review Previous Audit Reports
Corrective Action Request Notifications
Respond to Corrective Action Requests
Take & Edit Images of Corrective Actions
Email notification for all reports.

Quality Assurance

Moderators in the Internal Audit cycle are able to review, update and comment on each of the steps.

Moderators are typically senior quality assurance professionals and add value by reviewing audits, as the need may be.

Able to review each of the audit steps
Add comments and continual improvement
Senior quality assurance role
Ability to revert audit components to Auditor
Able to revert audit component to Auditee
Email notifications generated for all Moderator inputs

Insightful intelligence from real-time data.

Reporting generated by the Internal Audit process is of high value to businesses.

Audit Reports include Full Report, Non-Compliance Report and Corrective Actions Reports.

Business Intelligence reports come ready-built and include Non-Compliance Trends, Sustained Non-Compliance Trends.

Many other Reports can easily be generated and automated using the Reporting Engine.

Pre-configured Reports
Full Audit Report
Non-Compliance Report
Corrective Action Report
Non-compliance Trend Reports
Sustained Non-compliance Reports
Generate many other custom report types

Business Intelligence

One of the most powerful features of the MFC Platform is the Reporting Engine. From simple Data Tables and Standalone Charts, to more sophisticated Integrated Tables and Big Data Visualisations.

Enhanced Reports: a richly featured Reporting Engine enables the creation of a huge range of specialised Reports. Business Intelligence Reporting is a key aspect of truely harnessing the full value of technology in your business.