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MFC offers a complete and fully integrated solution based on meeting full compliance with the Victorian Class II FSP. All managed digitally to ensure local council requirements are met in an optimised fashion.

Being built on the MFC Platform, the Victorian Class II FSP is totally customisable.

MFC have developed a digital equivalent based on the Victorian government Class II food safety plan template. All monitoring forms are digital with embedded logic and actions. Frequencies to submit food safety records have been set up in the Scheduler, along with full reporting.

There are 10 Record keeping requirements, which are all available

Record Keeping requirements is one key compliance requirement.

The MFC Platform has optimised or fully automated many monitoring, record-keeping and verification steps with technology.

Easy Access: All monitoring forms are digital: entered via mobiles, tablets, devices or computers.  Users can also scan QR Codes that are physically attached to their Work Areas, and the form instantly loads.

Logic: all forms have embedded logic, guiding users through the required inputs and processes.

User Assignment: user groups are assigned to Operations and are responsible for completing the task, commonly within a scheduled time frame. Compliance is auto-reported in performance reporting.

Data quality: validation on data inputs, where users are instantly notified of any incorrect inputs. Operations remain active until all required data is input by users.

Scheduler: many monitoring processes need to happen on a recurring, scheduled basis. Schedules automate the triggering of Operation. Alerts and pings can be sent at any time during the schedule as reminders.

Automated Verification: the combination of data input validation, user assignments and time scheduling automates the verification process.  This is displayed as a percentage performance and feeds through to Work Area, Department, Site and Network Reporting.

Performance Reporting: Real-time, measured visualisation of compliance. Completion of Operations is auto reported in dashboards that include benchmarking and ranking.

The FSP has touch-points through out the business, and is predominantly a back-of-house function.

The MFC platform organises and disperses the FSP system into the Departments, Divisions and Sections of the hotel. These all become reportable business units, where the responsibility for compliance with the FSP is assigned.

Benchmarking is established, where a threshold of compliance is established.  The real-time and easy visualisation of the MFC Reporting enables this process. Further, dashboards & reports can be emailed if the compliance rate falls below the threshold.

Reporting provides business intelligence from the FSP.

One key reports the Performance Report. This measures in real-time the overall compliance to the FSP

  • Correct data being submitted
  • Submissions within the required time frames
  • Work Areas report
  • Department Report
  • Entire Site Report

The Performance Report is very powerful as it gathers data from every single Operation and presents it in an easy to understand format.

Other reports are related to specific controls, including internal audit, complaints, micro testing. these all include data-tables, graphs and trend analysis.

Any number of custom reports can also be set up, from any Operation across the entire network.

Reports and dashboards can be schedule to mail-out, so they come right to your inbox with all the data.

Local council audits are typically conducted by Environmental Health Officers (EHO’s), and audits commonly involve two components:

  • Documents: records, plans, processes, certificates, etc
  • Walk-through: visual assessment, interviews, en-situ

There are a number of features to the MFC Platform that make the audit efficient:

  • Access to the MFC Platform: auditors can get their own logins for the application and directly review the documents, particularly the record keeping.
  • Bulk Export: provide the auditors with all or samples of records, Typically auditors request samples within date ranges. These can be easily downloaded as pdf or excel files, well organised and ready to audit.

All the records are well organised and professionally presented.



There are a number of devices that can be implemented to automate certain processes.

Devices such as phones, tablets and computers are commonly used by Departments to input digital forms and review reports.

Please refer to the following sections that are relevant to IoT Hardware FSP:

Wireless Temperature Control

Cook Chill